Category:Services
From Eurêka
Services
Room service (AmE) (BrE, Floor service) Service of food and beverages to guests in their rooms.
- Carrier Closed cabinet that accommodates covered plates and accessories being transported from the kitchen to a guest’s room. It may be heated or chilled.
Amenities creep Extra services used as a marketing tool. Few perks were available in hotel chains in 1950s, but shampoos and bath amenities were de rigueur by the 1970s. Bed turndown and frequent flier miles were of the 1980s, and in-room fax machines and computer sockets made their appearance in the 1990s. In luxury hotels, bathrobes, flowers, chocolates, shoeshines, mineral water and a lavish assortment of bath products, often in generous sizes, could be expected. By the late 1990s a room might include a free laptop or even goldfish.
Call sheet List of room numbers, and times, of guests’ requiring to be called. Requests for early morning tea and newspapers are also recorded.
Honor bar Assortment of drinks and snacks in the visitor’s room for which one pays either by marking a form or putting money into a box.
Dispense bar Bar from which drinks are obtained by hotel staff for serving to guests.
Bell captain Self-service drinks cabinet usually installed in a guest’s room.
Dumb waiter Small food lift.
Stillroom (Pantry) Room where beverages are prepared, usually by stillroom maids, and sandwiches, toast, cereals, etc. are made.
- Stillroom maids Women who work in the stillroom.
Recreation Services
Hotel pool Swimming pool for guests.
Hotel gym Room with treadmill, stationary bicycle and weights.
Hotel beauty parlor Upscale hotel with full hair and other personal facilities. In less upscale places a hair dryer attached to the bathroom mirror.
Spa services (Hotel spas) Luxury services for weary travelers who are provided a package of services that include full-body aromatherapy massage, reflexology treatments, sports massage or a manicure-pedicure from a professional staff, provided by top hotels from mid-1990s.
- Wellness center Unisex center providing as many as a dozen varieties of facial treatments, body scrubs and massages.
- Fitness emporium Upscale hotel gym with exercise equipment ranging from Stairmaster machines to lateral pulldowns.
Relaxation rooms Guest suites that are divided into three zones: work, relaxation and bath, charged at about three times the going rate, up to $545 a night (2002).
Jet-lag relief (Stress-buster treatments) Services designed for jet-lagged international business travelers, about half of whom are based in the US.
- Morning jump start Service for the beginning of the day that includes dry-skin brushing to stimulate the circulation, application of a spearmint-scented exfoliating body polish to remove dead skin cells, an aromatherapy body massage, a luxury aromatherapy facial, and a “stimulating” foot massage, created by the Hotel Inter-Continental, Hong Kong, 2002.
Good night, sleep tight Service for end of day that includes Chinese herbal wrap in which, after aromatherapy massage and exfoliation treatment, the body is enfolded in a cloth drenched with herbs that are absorbed into the skin and the traveler is given a scalp massage.
